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“Optimorph worked with a team from WRAP to help us review our internal procedures. We really valued the presence of an expert independent facilitator who was able to focus on the process allowing us to consider the content of the procedures and ensure we made real progress. Optimorph worked well with all the members of the team and took the time to ensure that everyone’s expectations were met.”
Dr Liz Goodwin, Director of Materials Programmes, WRAP

Project Summary

Brown paper process mapping and meeting facilitation for internal improvement team. Delivery included the full engagement and buy in of key internal staff and a way forward for simplifying internal quality procedures.